The Fourth Industrial Revolution is bringing us advanced robotics and autonomous transport, artificial intelligence and machine learning, advanced materials, biotechnology and genomics. Some jobs, as we know them, will disappear, while others will grow and jobs that don’t even exist today will become commonplace.
At the recent World Economic Forum a report named “The Future of Jobs in 2020” looks at the employment, skills and workforce strategy for the future.
The top 10 skills predicted for 2020 include:
- Complex Problem Solving
- Critical Thinking
- People Management
- Coordinating with others
- Emotional Intelligence
- Judgment and Decision Making
- Service Orientation
- Cognitive Flexibility
“The best way to prepare oneself for the Fourth Industrial Revolution is to keep developing emotional intelligence and acquire mental balance.” These are the words of Yuval Noah Harari, foremost thinker in the 21st century, who advocates the need for continued reinvention of oneself in order to survive in this fast changing world.
Reinventing oneself requires many of the skills involved in emotional intelligence. To keep relevant today, one needs to know ones strengths and weaknesses, be adaptable, flexible, and emotionally resilient in order to link passionately to what matters and what is important in today’s economic climate skill sets in.
Research carried out by the Carnegie Institute of Technology shows that 85 percent of your financial success is due to skills in “human engineering,” your personality and ability to communicate, negotiate and lead. Only 15 percent is due to technological knowledge.
Nobel Prize winning psychologist Daniel Kahneman found that people would rather do business with a person they like and trust than some-one they don’t, even if the likeable person is offering a lower quality product or service at a higher price.
While it is true that cognitive ability is a good predictor of job performance, training success, problem solving and learning ability; by itself it does not guarantee that you will stand out and rise above everyone else. With the advent of AI, excelling in areas of emotional intelligence will at least be a potential job creation asset.
To make a real difference you need to connect with people, showing them that you have the qualities of emotional intelligence. This means that you will demonstrate your qualities of likeability such as self-awareness, stress-tolerance, self expression and empathy when you interact with them.
Research carried out by prominent neuroscientists show that it is possible to improve both academic and emotional social abilities. With this in mind, instead of focusing exclusively on your conventional intelligence quotient, you should make an investment in strengthening your emotional intelligence.
Are your employees getting the feedback you expect from their team leaders or managers? Do you feel that they are communicating as best as they can? Are they expressing themselves with just the right amount of assertiveness and empathy?
To find out what an employee can improve on in any areas of communication and EQ, a well validated assessment is required. Assessments that give a basis for starting this potential development are extremely useful. They are not meant to label personality or ability, but rather to serve as a guide to help on the road to improvement and success. They are the starting point for developing greater insight into oneself and ones relationships with those one works with, and those one mixes with socially.
The EQ-i2.0 is an excellent assessment questionnaire. It manages to assess a candidate’s approach to decision making, people management as well as stress management.
Practising as an independent psychometrist and coach, I offer an accredited approach to assess EQ and provide an affordable and convenient program to develop EQ which I am using successfully in the corporate environment or for individuals for continuing development.
This offering includes both an online assessment as well as one-on-one coaching via videoconference using tools such as Face-time or Skype. The candidate will be given an exclusive, personalised intervention based on his/her assessment and requirement and a unique opportunity to grow extensively. This combination of on-line assessment and virtual coaching can be a valuable adjunct to developing successful career paths.